Ride Check terms of use
These terms are an agreement between you and East Hill Software Ltd, 6A Breeds Place, Hastings, East Sussex TN34 3AA ("we", "us"), for the Ride Check app and its cloud services ("Ride Check"). By using Ride Check you agree to these terms. If you use it for a business, you confirm you're allowed to accept them for that business.
1. Who Ride Check is for
Ride Check is a business tool for people who run amusement rides and attractions. You must be 18 or over to use it.
2. Safety: what Ride Check does and doesn't do
Ride Check is a record-keeping tool. It doesn't make a ride safe.
- You are responsible for the safe operation, inspection and maintenance of your rides, and for complying with the Health and Safety at Work etc. Act 1974, HSE guidance HSG175, the manufacturer's instructions and your inspection body's requirements.
- Built-in checklists are a starting point. Check them against the operating manual for each ride and add anything missing.
- ADIPS information is looked up from the public ADIPS website and may be out of date or incomplete. Always rely on the DOC certificate itself.
- Wind forecasts are model estimates for the area, not a measurement at your ride. Use your anemometer and the manufacturer's wind limits.
- Reminders can fail, for example if notifications are turned off. Don't rely on them alone for DOC or inspection deadlines.
3. Your account
Keep your sign-in details secure and tell us straight away if you think someone else has used your account. You're responsible for what happens under your account and for the records you enter.
4. Your records
You own the records you keep in Ride Check. You give us permission to store and process them only to provide Ride Check to you. Records are saved on your phone. If you don't use cloud backup, losing or resetting your phone can lose them, so use the backup features. You're responsible for keeping records for as long as the law requires, including accident and RIDDOR records.
5. Personal data in your records
Your records may include personal data about staff, guests and witnesses. Your business is the controller of that data and we act as your processor, as set out in section 9 of the Ride Check privacy policy, which forms part of these terms. You confirm you have a lawful basis to record that data and will tell the people concerned how it's used.
6. Prices and subscriptions
Ride Check and its add-ons may be offered on a paid subscription. The price, billing period and any free trial are shown before you buy. Subscriptions renew automatically until cancelled. If you subscribe through the App Store or Google Play, their billing, renewal and refund rules apply and you cancel in your store account settings. If you subscribe directly with us, you can cancel at any time and the subscription runs until the end of the period you've paid for. We'll give you at least 30 days' notice of any price rise.
7. Card payments
If you take card payments in Ride Check, they're processed by Stripe through your own Stripe account, and you must accept the Stripe Connected Account Agreement. Stripe, not us, holds and pays out your money. You're responsible for your sales, refunds, chargebacks and taxes. Stripe's fees apply, plus any Ride Check platform fee shown in the app before you start taking payments. Card payments need a working mobile or internet connection and a compatible phone.
8. Acceptable use
Don't use Ride Check to break the law, to record false information, to try to get into other people's data, or to interfere with or reverse-engineer the service.
9. Availability and changes
We work to keep Ride Check running, but we can't promise it will always be available or free of errors. We may update or change features. If we ever stop providing Ride Check, we'll give you at least 60 days' notice so you can export your records.
10. Our liability
Nothing in these terms limits liability for death or personal injury caused by our negligence, for fraud, or for anything else that can't be limited by law. Otherwise:
- We aren't liable for loss of profit, revenue, business or data, or for any indirect loss.
- We aren't responsible for the safety of your rides or for decisions you make using the app (see section 2).
- Our total liability to you in any 12 months is limited to the greater of the amount you paid us for Ride Check in that period and £100.
11. Ending these terms
You can stop using Ride Check and delete your account at any time. We may suspend or close an account that breaks these terms, and we'll tell you why unless the law stops us.
12. Law
These terms are governed by the law of England and Wales, and the courts of England and Wales have jurisdiction.
13. Contact
Email hello@easthillsoftware.co.uk.