Delete your Ride Check account

Ride Check by East Hill Software Ltd. You can delete your account and cloud data at any time.

Delete it in the app

1. Open Ride Check and go to My rides.
2. Scroll to Cloud backup.
3. Tap Delete account and confirm.

Your account is deleted straight away.

No longer have the app?

Email hello@easthillsoftware.co.uk from the email address on your account, with the subject "Delete my Ride Check account". We'll confirm it's you and delete the account within 30 days, usually much sooner.

What gets deleted

• Your sign-in details (email address and password).
• All records stored in cloud backup: rides, daily checks, accident book, staff training, food hygiene and sales.
• The link between Ride Check and your Stripe account, if you set one up.

These are removed from our live systems straight away and from any backups within 30 days.

What isn't deleted

• Records on your phone. These stay until you delete them in the app or uninstall it. You can keep using Ride Check without an account.
• Your Stripe account and payment history. These are held by Stripe. Close your Stripe account from the Stripe dashboard if you no longer need it.
• Subscriptions bought through the App Store or Google Play. Cancel these in your store account settings.
• Business and tax records we must keep by law, such as invoices, kept for 6 years.